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POSTING GUIDELINES:

Equip the others here with the information they need to help you.

1. Write the FULL MODEL NUMBER in the Question filed, followed by a "-" and then a brief description.
   • For Example: WTW6150PB0 - Not draining.
      
2. In the post itself, please copy and past the following:

Model Number:

Appliance Type:

Description: 

1. In the description field, please detail what the issue is, what checks you have already made, and if any parts have been replaced.

We've all been on a service call where we diagnosed the issue, made the repair, and got the unit back up and running. But every so often, there's a job that stands out—a moment where insight, experience, or a sharp eye led to a solution that just felt great. This forum is a place to share those standout repairs—the ones you're especially proud of. By debriefing these moments, you not only inspire fellow techs but also help others learn from your success.

Need a technical document? We will do what we can to obtain it for you. Be sure to include the full model number of the appliance you're looking for a technical document on. 

* There are no guarantees that we'll be able to get it.

If you're working through the structured training program and have questions about the content, this is the place to ask.

When posting, be sure to include which module you're on and provide as much detail as possible—this helps ensure you get clear, accurate answers that truly address your question.

Remember, this is a learning environment. There are no dumb questions here—we’re all here to grow and learn together.

Looking for a training module on a specific topic? Post your request here!

We're constantly developing new training content tailored to real-world appliance tech work—but we know we might miss something important to you. Use this forum to share your suggestions. Whether it's a video tutorial or a topic you'd like to see covered in a live session, let us know what you need, and we’ll do our best to make it happen.

Here, we discuss all things business related to the appliance industry. Can be anything from cool tools that you've found to miscellaneous business questions and advice.

This forum has a different topic for each warranty company out there. Use it to detail your experiences with these companies so other companies can get a feeling for who they want to work with.